diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 0302606736
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send OTP, first, ensure your internet connection is stable and strong. Wait for a proper signal to come and click on send OTP again. If the OTP doesn't arrive within the time limit, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, submit your updated KYC details to the customer support system via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. You should now be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means you can cash out the money you've won from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This information is necessary for a seamless experience. Failure to do so may hinder your ability to use the app fully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically takes around 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is occasionally experienced when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means you can use the bonus to play games, and then withdraw the money you win.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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